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研
急診護理人員工作壓力之探討
48 究
論

文
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Investigation of the Job Stress for Emergency Nurses

Hsu, Pei-Yu1 Weng, Hsiao-Li2 Wu, Wei-Ling3 Hsu, Pei-Chieh4* Hsu, Nanly5

1RN, AHN, Pediatric unit, Saint Paul's Hospital

2RN, Respiratory Care Ward, Da-Chien Hospital

3RN, Pediatric unit, NTUH Hsin-Chu Branch
4RN, AHN, Intensive Care Unit, Saint Paul's Hospital

5Professor, Department of Nursing, Yuan-pei University

Abstract

Background: The loss of nursing manpower in the Emergency Room (ER) was increasing gradually. To un-
derstand the job stress of nurses working in the emergency department could reduce the working pressure

and relieve some stress.

Purposes: The purposes of this research were to understand the nurses’ working stress of emergency rooom

and analyzing the inluencing factors.

Methods: Regional hospitals in northern Taiwan of 100 nurses were chosen as sample size. This research
started from September 1, 2014, and ended to January 31, 2015. This is a cross-sectional design. A self-de-

veloped job stress structured questionnaires for ER nurses were developed. SPSS 21.0 software was used to

analyze the data. Observer’s reliability was 0.8. Experts’ validity and content validity were used.

Results: The indings showed the total average score of job stress was 3.34. Each dimension of job stress in-

cluding the stress of disease care, stress of the colleague relationship, stress of clinical ladder system, stress of
administrative managers, and stress of working environment, the average score were 3.57, 3.29, 3.34, 3.62,and

3.10 Individual factors, the family factors and the work factors all have signiicant differences with the job

stress in this study. The regression analysis results revealed the sex, the family support and the hospital levels
could explain 48.4% amounts of variation; The sex, family support, hospital levels, religious belief, salary, title

of the job, clinical ladder system, education levels, children’s number, status of health, marital situation, age,

family pattern and the years of service may explain 71.3% total amounts of variation.

Conclusions/Implications for Practice: This inding showed that the sex, family support, the hospital lev- Jo
ur
els of the emergency department nurses were signiicant difference on the scores of job stress. From this nal
research, we hope we can understand the working stress in ER nurses and help them to relieve pressure, in of
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order to elevate the quality of nursing care.
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Keywords: Emergency Room (ER), nurses, stress

Vo
lum
Accepted for publication: July 20 , 2015
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Corresponding author : Wu, Wei-Ling
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um
Address : No.1-8, Ln. 648, Ming-hu Rd., East Dist., Hsinchu City, Taiwan, 300 ber
Tel : 0933789930
3

E-mail : koala09261001@gmail.com
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