Page 64 - 健康與建築Vol.4 No.2

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55 Investigation of Cross Training Pre and Post on Job Satisfaction for Nurses 究
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文
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Investigation of Cross Training Pre and Post

on Job Satisfaction for Nurses

Li,Yu-Zhen1 Huang, Lin-Yan2 Li, Yi-Jou3* Hsu, Nan-Ly4

1,2,3Student, Department of Nursing, Yuan-pei University of Medical Technology

1,2Miaoli General Hospital Ministy of Health and Welfare

3Ten-Chen General Hospita
4Professor, Department of Nursing, Yuan-pei University of Medical Technology

Abstract

Background: Today's medical managing environment is changing rapidly. For lacking of manpower, unit

cross training in some hospitals were often used to enhance nurse's knowledge, skills, and quality of

medical care for nurses. In complex care situations, nurses may not be very familiar with the unit work
and may cause self-care ability insufficiency. It may often induce frustration of nurses and increase the

possibility of turnover rate.

Purposes: To investigate and compare the job satisfaction of pre and post cross training scores and under-

stand in uencing factors for nurses.

Methods: 120 nurses working at regional and teaching hospital in northern Taiwan receiving cross

training were chosen. The research time started from January 2017 and ended to April 2017. This is a

quantitative research;“ Job Satisfaction Scales "were used as questionnaires. Likert Scale 5 points
score and SPSS 21 software were used for data collection and data analysis.

Results: The Cross training on the overall job satisfaction before and after average score were:
3.18/4.68. The average scores of organizational commitment pre and post were 3.05/4.62, executive

leadership were 3.19 /4.65, hospital management system 3.12/4.62, job satisfaction 3.09/4.75, working

environment 3.14/4.62, total satisfaction 2.81/4.83. Post scores were higher than pre cross training
scores. There were significant differences before and after cross training on organizational commitment,

executive leadership, hospital management system, job satisfaction, working environment, total 健
康
satisfaction and overall job satisfaction scores.
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築
Conclusion/Implications for practice: Nurses are often assigned to different units, and need to adapt to 雜
誌
different special unit and working environment. The hospital policy establish a rotation plan, continue

to execute cross-training between units, it will not only improve nursing professional abilities, but also 第
could increase the quality of nursing care. The results will provide references for other hospital cross 四
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training, and to elevate the quality of care.
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Keywords: Cross training, job rotation, job satisfaction .
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Accepted for publication: May 5, 2017
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Corresponding author:Li,Yi-Jou
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Address correspondence to:No. 747, Wei Gong Road, Wei Gong Hospital, Miaoli City 36054,Taiwan(R.O.C.) 六
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Tel:037-261920 ext. 2230
E-mail:81152@mil.mohw.gov.tw
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